Edited videos won't play. Instead "The video is loading"

Answered

westst

• October 30, 2020 16:21

uploaded/edited videos, they worked, now some say "The video is loading" when I try to watch them.

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  Paul Donahue

  Technical Product Manager

  • November 10, 2020 17:10

  Hello - is this still an issue you are experiencing? If so, it would be best to open a support ticket so that our team can investigate and help you out.

  1
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  westst

  • November 10, 2020 17:48

  A second computer restart fixed it.  Thank you for reaching out.

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  Paul Donahue

  Technical Product Manager

  • November 11, 2020 22:07

  I'm happy to hear it is working now.

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