Unable to screen record

Comments

4 comments

  • Doug Troxell

    OS Version?

    Are you able to record with system audio turned off?

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  • hmahatheva

    Hi,

    My OS version is Windows 10 Enterprise 1909. I am not able to record it with system audio turned off too.

    Thanks,

    0
  • Joshua Jones

    Hi I am having the same error too. Windows 10 64x. I also updated my Snagit to 2021.2.1 but it's still failing after updating. 

    0
  • Robert R.

    Hi Joshua Jones

    If you're running into issues with not being able to capture with Snagit, it may be best for you to speak to our Support Team. Would you like me to open a support ticket for you?

    -Robert

    0

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