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1307 error

Answered

Comments

2 comments

  • Official comment
    Robert R.

    Hi there!

    This may be permissions-related; if you right-click on the Snagit.exe file that you downloaded and choose "Run as Administrator," are you able to install? Note, if you are on a work/corporate computer, you may need to have your IT team install Snagit for you.

    Note, you may need to whitelist Snagit / disable your antivirus software to install it; some antivirus / internet security suites will actively block screen capturing tools, so you may need to exclude Snagit from it.

    -Robert

  • narae.han

    Hi,

     

    It solved when I installed it with administrator rights.
    Thank you.

     

    Regards,

    Narae

    1

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