Camtasia Solution? Nope: Extend trials and Early Releases

roy.simpson

• December 24, 2020 18:42

The problem with releasing a software package like this to a very specialized and targeted audience is that the software must be ready for primetime and be able to seamlessly integrate with other software in your product line-up or else all of the hardcore users (who would be the ones most likely to purchase the product) are only going to get 5 days of the trial of an unfinished product that delivers less than what most of us want.

Since this software is definitely in a pre-release stage, why not call it a beta and have free licenses that expire monthly until the product is actually viable for implementation with your flagship product?

As it stands, if the product ever gets fixed to integrate with Camtasia seamlessly, your most valued purchasers are not likely to be able to do another trial because you have foolishly released the product too early and with too limited of a trial period. The current five-day trial period is enough to find out that this software is useless in a Camtasia workflow. If you ever make that integration possible, your user-base is less likely to pull the trigger on a purchase without being able to trial-run whether our requests have been heard.

For those who might pay the steep price tag of this software, how are we even to know if the latest release will work for us if we already burned through our trial on a pre-release, mildly effective solution for a problem few of us have? Most Camtasia users are not clamoring for a stand-alone audio editor - we want something that integrates with Camtasia so that audio editing also clips video.

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  Jacob Pechtel

  • January 13, 2021 17:41

  Hi Roy - 

  Appreciate the honest feedback here. The trial period should be 7 days and not 5. If you didn't get your full trial period, I'm happy to extend that for you if you want to shoot me an email (j.pechtel(at)techsmith.com) 

  We are resetting trial periods when new value is released to the product. For instance, when the effects were added before the holiday, all trials were reset so you could come back and see if the new value is hitting the mark for you. It could be better, no doubt, and I'm sure we'll improve that experience over time. 

  We are currently working on the Camtasia + Audiate workflow. Simple sharing to start but our end goal is to establish a relationship between the video and audio so that we're saving users time through the overall editing process. 

  Jake
  Product Strategy - Audiate & Camtasia

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  roy.simpson

  • March 02, 2021 13:25

  Any updates on this integration?

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