Unable to edit captions
I created a video and had the automatically generated captions added. The captions have been added but need to be edited, and when I go to edit them, I am getting the message: "Video Caption Service unavailable. if you continue to experience this problem, please contact support. Click OK to exit the caption editor." I've tried multiple times without any luck, how can I edit my captions?
Sorry to hear you're running into these troubles. As these are public forums, I've gone ahead and created a technical support ticket for you (you should be receiving an email shortly). This will allow an agent to speak with you privately and look into the issue.
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