snagiteditor: Unable to start Snagit on windows startup

Comments

10 comments

  • Official comment
    Robert R.

    Hi agreene

    Sorry to hear of the struggles you're having with Snagit; given the severity of the issue, I'm going to recommend that you (and any others running into this issue) open a support ticket so our Agents can help get this squared away.

    Would you like me to open a support ticket for you?

    -Robert

  • Rick Stone

    Does SnagIt start if you click the icon? Are you running it with Administrator privileges?

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  • John Chipman

    Yes. I can start Snagit using the application shortcut. It's only the 'start with windows' event that's not working.

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  • John Chipman

    I believe I am running it with Admin privileges.

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  • David Willis

    I am getting the same error message each time i have to reboot my windows 10 pro computer.   also does not seem to be recognizing my user defined short cuts previously setup.

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  • agreene

    My company is experiencing the same issue.  Any resolution on this yet? I can start it manually just fine.  It is the run at startup that throws this error.  Any updates is greatly appreciated.

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  • John Chipman

    Thanks Robert. Yes please! I've not been able to discover how to open a ticket or contact technical support, so that would be very helpful.

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  • M.Meicler

    Same issue. Looking for update to this.

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  • John Chipman

    Updated to latest version. Problem solved (for me anyway). Hope this helps.

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  • alex

    I do face the same issue. I de-installed and reinstalled the latest package with Admin rights and I am still facing the issue. I think I will open a ticket for it.

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