Can not remove Jing

whitfieldjohn

• February 19, 2021 18:02

My Jing no longer opens. I get an error that says The API returns error when calling Screencast.user.getinfo  The problem is I cant remove Jing. Not with Window remove programs or Iobit Unistaller. Both programs do not see Jing. How do I get Jing off my computer?

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  Doug Troxell

  • February 19, 2021 20:23

  Very strange. I'd recommend you open a support ticket.

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