Crashing upon capture consistently



  • Official comment
    Robert R.

    Hi there!

    Given that this is a specific crash, I believe the best course of action would be for you to speak to our Technical Support team. Would you like me to open a ticket for you?


  • bjf2000

    Sure, but do you know of a way to enable crash logging, at least (maybe a switch)? Are older version available to test with? Does this program have a .Net dependency (it would be nice to eliminate that as the culprit)? Also, what about what might have been learned with previous instances of CLR20r3 with Techsmith products, like this and this?

    I think narrowing this a bit first would be instructive.


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