New version results in intermitent robotic voice sounds during screen recordings

Comments

4 comments

  • Robert R.

    Hi Alaskan_Son!

    I'm sorry to hear of the issue with Snagit 2021's audio that you're running into. It's possible that there's an issue with drivers, devices, or conflicting applications and as such, think it might be best if I get you in touch with our Technical Support team; would  you be okay with me opening a Support Ticket so we can dig into this for you?

    Thanks!

    -Robert

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  • Alaskan_Son

    Absolutely.  I tried doing that first actually but couldn't find a straight forward way of contacting tech support directly.  Thanks!

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  • Robert R.

    Awesome, thanks Alaskan_Son!

    I've gone ahead an opened a support ticket for you so an agent should get in touch with you to get the ball rolling. Feel free to revisit this thread if/when a solution is found!

    -Robert

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  • Alaskan_Son

    Will do.  Thanks again.

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