Snagit Video is not recording the screen

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1 comment

  • Robert R.

    Hi steven.doherty

    I'm sorry to hear that you're seeing just the initial image; were you capturing a PowerPoint presentation (or similar), or were you attempting to capture something on a streaming service? Are you running any antivirus/antimalware applications? If you take a test recording of just the desktop (maybe of you just moving some icons around for testing purposes), do you have the same issues?

    -Robert

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