Upgraded to 2021 version, now cannot append to existing file on desktop. Error: Access is denied

Comments

3 comments

  • GroverH

    You may want to contact technical support for this issue.

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  • Kim Mitchell

    While tinkering in settings after attempting to figure this out, my Avast Anti Virus popped up an exception, telling me Snagit was attempting to edit or delete a file. I chose to allow the exception and the issue is NOW RESOLVED!!!!!

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  • Kim Mitchell

    By the way, this upgrade did not remove the previous install. I am left with two versions that are capable of being ran. I would assume this could cause dll issues?

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