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Feature request and BUG report for screencast "replace video" upload fails, Google Chrome and Firefox


1 comment

  • Official comment
    Paul Stanos

    Hi Christian,

    I'm sorry to hear you are having trouble with the replace media workflow. I did some digging and I think I found what the problem was. On April 24th between 11:30 AM and 3:00 PM EST Screencast was having some trouble talking to the backend storage system. Because of this we couldn't receive the file. Strangely, it was also taking a very long time to timeout, hence why it was stuck at 0% for so long.

    Based on logs I am not seeing the issue anymore, so would you mind retrying and see if your issue persists? If there's still a problem or you have any other issue do let me know!

    Paul Stanos
    Screencast.com Engineer

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