Can't share to Screencast



  • Official comment
    Robert R.

    Hi all and thank you for reporting this; our development team is currently investigating the issue. In the meantime, as John_Hall pointed out (thank you John!), you'll want to follow the steps shown in this support article.

    If anyone continues to run into issues with this on Snagit 2021, please respond here and I can open a ticket for those that are running into the issue.

    Thank you!


  • jkennedy

    Same situation here

  • John_Hall

    Same here. I use this all day long. And I managed to acquire 3 licenses for the program in aborted attempts to see what was wrong. Hope this is just a momentary issue.

  • 0
  • Raz1

    After uninstalling and reinstalling, I confirm that the Share options, in particular Screencast, are back.

    Hard to believe that I was the first person to report the issue.




  • Jeanne-VCG

    I am having the same problem as well.  All of the "share" options (Screencast, YouTube, etc.) have disappeared and menu looks exactly like Razl reported above.  I believe this changed when I updated to the most recent version.  I will uninstall/reinstall as indicated.


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