Just want to say I am disappointed in how this software is developed. I paid for my 2020 version and as of this year I received an email to upgrade my current Snagit 2020 video recording stop working. I was instructed to un-install the software then remove some keys in the registry and reinstall and run and no change? I have sent an email with my intent to find another solution if I cannot get this resolved. I work for a large company to where the more down time I have with your product is not a viable option. Please help.
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