The asset filter is not working

Answered

cyril.hauppert

• May 06, 2021 08:00

On the asset website, when trying to only view the free assets, the site is returning all assets. This is quite painful.

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  Robert R.

  Community Manager

  • May 06, 2021 10:23

  Hi cyril.hauppert

  To confirm, have you pressed the "Apply" button for the filter? I'm not seeing it in your screenshot, but it should be at the bottom of the left-hand pane- see: 

  

  Additionally, what browser are you currently using? If you open an InPrivate or Incognito browser, then set the filter to show only "Free" and press the "Apply" button, does the filtering work?

  -Robert

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  cyril.hauppert

  • May 06, 2021 12:37

  Thank you Robert,

  It does work

  The Apply button was not visible. The message at the bottom of the screen relating to cookies was covering the button.

  Best regards,

  Cyril

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  Robert R.

  Community Manager

  • May 06, 2021 12:38

  Hi Cyril!

  Glad to hear you were able to hit that Apply button; I'll be sure to pass along the feedback about the Cookies message.

  Thanks!

  -Robert

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