Capture freezes after clicking record

Jstates

• March 16, 2022 19:27

I recently upgraded to Windows 11 and since then, any time I try to use TechSmith Capture, it freezes everything up after I click on the Record button. The image capture works fine but video recordings do not. 

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  karen.loftus

  • March 22, 2022 13:28
  • Edited

  I am having the same/similar problem on v 21.0.17 (Build 35755).

  I can click the record button, and I can choose which screen to record, but when I press the red button, everything freezes up.

  Seems crazy that my work around is to create my video in SnagIt and bring it in!

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  Eburley

  • April 01, 2022 14:46

  I'm having the same issue so following to find out if there is a solution. I'm operating Windows 10 and v. 21.0.18.

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