Unable to save recordings



  • Official comment
    Robert R.

    Hello all;

    If you're running into issues like the one posted here, the best bet would be to open a support ticket (via the "Support" bubble in the lower right corner, or I can open one for you) as our Technical Support team will be best suited to addressing these types of issue.


  • bp

    I'm having the same exact problem trying to video record ANYTHING. I tried uninstalling and reinstalling and still have the same problem. Checked my screencast storage and no issue there. What is going on?

  • Madhavee90

    I'm not sure actually. Yes, reinstalling didn't work either. Is it working for you now?

  • Higure67yuuki

    Does someone know how to fix this issue? Reinstalling, windows updating, drivers updating doesn't work.


Please sign in to leave a comment.