YOUR KNOWMIA LOGIN Kills CAPTURE

April 23, 2022 00:08

Whatever your recent upgrade was, it is now killing my Capture program because my "Knowmia" log in did now work.

First I have never had a "Knowmia" Login. Second, I don't want one. I have been perfectly happy with Jing, and was OK with Capture until this crap started. Now I'm about to un-install ALL Techsmith products - Camtasia, Recorder, Capture and Jing.

Please fix your glitchy software so people can get back to being productive.

Ken

Comments

1 comment

Official comment
n.rich
Employee

April 28, 2022 18:55
Hi Taylor,

I'm sorry to hear about your experience! I believe the issue you are hitting may have been resolved with a recent fix that was released today. Please see this thread for more info:

https://support.techsmith.com/hc/en-us/community/posts/5272357890445/comments/5868925234189

Thanks,

Nick