The TechSmith User Community is closing on January 3rd, 2024, and the ability to create new posts or add comments has been disabled. To learn more about alternative support options, visit our Support Center. Product feedback can be submitted here.

Camtasia 2022 rendering much slower

Comments

52 comments

  • Thomas

    I have the same problem, its almost unbearably slow. I have tried the "Legacy Local File" and the new rendering method, both are extremely slow.

    In addition when using the new rendering to local file method with audio, the bitrate is limited to 192 and the resulting audio sounds distorted.

    I hope that gets fixed

     

    4
  • Thomas

    I am using Camtasia since version 9. I do not know why, but my feeling is over the years it got considerably slower. Now running a ryzen 7 with 32 Gigs of ram and 1.5 TB ssd. There are a few issues with the new camtasia:

    • Rendered vide with new LocalFile ouput Audio on 192kbit sounds like its a phone call (really bad quality)
    • Importing any other h264 clip into camtasia ends up with a pale non-contrasty image. Like applying a rec709 to slog lut (so reverse). I have no idea what that causes it. It's pretty much adding any clip from my camera (sony a7sIII), from adobe premiere or from videoblocks, it just gets super non-contrasty.
    • Rending takes forever
    • For long recordings I get audio/video sync issues in the editor. I need to close and open the editor then the sync issues are gone.

    The list is pretty long for a piece of software that costs that much. It will probably be my last version of camtasia and I'll change my workflow to go from a bare screenrecording with a competitor directly to premiere pro...

    0
  • markw

    Thanks all. In an obscure way, it's somewhat relieving to read others have seen this i.e. it seems to be software-related and not a hardware issue. Thomas, I too tried the legacy format, hoping that would help, but it also look an age.

    All in all, I think the render, for a 1h 10 minute simple video with just 4 edits, too over 1 1/4 to render on a machine that previously took around 20-25 minutes.

    For my next render I will just go back to Camtasia 2021, which really makes me wonder if I should bother with the annual renewal again, since 2021 works just fine and I really don't need obscure new features.

    A little surprised there's no TechSmith comment to this yet. But, for what it's worth, for those of you who are happily using Camtasia right now, I'd caution against upgrading to 2022 just for the heck of it.

    1
  • franklintaggart

    Yes, I'm noticing much slower export times, over twice as long as those of 2021. I also would like to still have access to the mp4 only options from the export menu rather than having to turn off the Smart Player option. The majority of videos I make are 720p resolution mp4s and I'd like those to be easy and fast to render. I'm going to stick with 2021 because it still does just what I need and I don't need to learn a new workflow.

    One other question. Have any of you noticed that the file sizes of Camtasia recordings have nearly doubled in 2022? Same resolution, same control settings on the recorder, but now taking up twice the space. That is also contributing to the slower export speeds.

    0
  • markw

    franklintaggart, I create a monthly webinar video which, for the most part, is similar format/content and length, give or take.

    Based on your comment I went back and looked at the sizes of my rendered videos back to June of last year. I didn't see any particular negative trend upwards, although the one I produced yesterday in 2022 just happened to be the largest of all. That said, it was longer than most so I would conclude that, generally, file size does not seem to increasing in any clear way.

    0
  • franklintaggart

    Hi Mark, I wasn't talking about the file sizes of the rendered videos. It is the file sizes of the raw video I record using Camtasia's record feature. Rendered sizes haven't changed noticeably. File sizes for the same resolution and frame rate in 2021 have increased. A ten-minute recording using 2021 at 720p 30fps is just over 200MB. In 2022 at the same resolution and frame rate, the file size is over 350MB.

    0
  • markw

    Ah got it. Yes, I misread (sorry about that).

    I don't record using Camtasia so I am afraid I can't check.

    0
  • Ken Johnstone

    Hi Have the same concern - I typically record & edit 2-4 videos of 60-90 mins each per week.

    I've just used Camtasia 2022 for the 1st time, and found it took 2-3 times as long as normal to render to mp4.

    I can't live with that.

    Back to 2021 until Techsmith fix this.

    2
  • markw

    I am curious if TechSmith are active on these forums, beyond just facilitating them. I confess I am surprised there has been no response or questions from them here.

    1
  • Christian Podlewski

    I concur with most of the posts. Export times (I use mp4 1080p with 128kbit/s Audio at 50% Qualitiy) are about 3 times longer than in Camtasia 2021. System is a Ryzen 7 5800H with 24 GB RAM, a geforce 3060 Mobile and an 1 GB SSD. With Camtasia 2021 CPU usage during export was about 80 to 90 percent, now it seems to start at 50 and the drops to 30 to 40, consistent with this Video by David Mbugua https://www.youtube.com/watch?v=SpK3mNSHBqI

    GPU is beeing used about 20 to 30 percent as it was in Camtasia 2021

    0
  • YoungSoul

    Rendering is very slow for me.  Worked fine is 2021.  

    In general it seems most operations are slow.  For example, splitting a video gives me a spinning wheel.  Good luck dragging media to the timeline.

    Personally - I am cancelling my maintenance renewal.  I keep hoping for a better version 'next time' - and I am disappointed.

    MacBookPro 2018. OS V10.15.17

    2.9Ghz 6-Core i9

    32GB Ram

    plenty of ssd space.

     

    1
  • markw

    YoungSoul, I hear you. It was my recollection that TechSmith are active in this forum so it's disappointing that they haven't chosen to chime in.

    For me, I'm not up for renewal for a few months but this is the trigger for me to look around a little at alternatives. But even if I stay with Camtasia I am doubtful I will renew - since the last-but-one major release (2021) works just fine :)

    techsmith, if you are here a bunch of us would love to know if you accept there are performance issues with 2022.

    2
  • AndrewRobsonBridge

    We have used Camtasia for the last two and a half years. I am afraid we are experiencing, simlar issues, we edit two short videos (5-10 minutes) per day and 2022 is unworkable, due to slow rendering times.

    0
  • markw

    Since Techsmith have chosen not to chime in here, I opened a ticket and referenced this thread to make it more official. Let's see what they say.

    0
  • Kevinolding

    Yes I've noticed the same - Camtasia 2022 taking a lot longer than 2021 - haven't timed it but seems like it's several times slower!

    1
  • Christian Podlewski

    Yes I've noticed the same - Camtasia 2022 taking a lot longer than 2021 - haven't timed it but seems like it's several times slower!

    I did: In my test it took me more than four times longer to encode the same tutorial on Camtasia 2022 compared to Camtasia 2021. Support wrote me, that there is a new subversion of Camtasia 2022 an I should try it. Maybe I'll find the time today   

    0
  • Here's Johnny

    A new version of Camtasia is released every year.

    Last year it had a { Legacy Recorder } apparently because developers didn't have time to develop the new recorder.

    This year there is { Legacy Rendering }  and neither technique works as it should.

    It's seems like releasing new versions on schedule has taken precedence over bugs and performance.

     

    2
  • forhaj

    Recently I noticed the same as well. With Camtasia 2022 (Windows) (version 2022.0.3) render time is almost double than the previous version of Camtasia 2021 (Windows) 2021.0.19 version. Also, my CPU is being heavily underutilized with the new Camtasia 2022 compared to the last version of Cam 2021. For example, with Camtasia 2021, a twenty-four-minute 4k (2160p) video with lots of effects took about only 24 minutes to render, whereas the same video that I tried to render with the new Camtasia 2022 took almost 46 minutes. I also noticed that the CPU is being extremely underutilized during rendering with the new Camtasia 2022 (uses only 20% CPU resources) while the older Camtasia 2021 uses every core of the CPU (100% utilization). It also feels that the new Camtasia 2022 is running slower during timeline edit compared to the older Camtasia 2021 version.

    I wonder if Camtasia is aware of this bug, and will it be fixed on the next update of Camtasia 2022?

    I just hope that Camtasia fixes this issue as soon as possible so we can get the fast render speed we used to get.

     

    If it helps with the debugging, I also attached as much proof I could add to this thread. Also, here is my PC specs if that helps as well:

    CPU: Intel Core i9-7960x - Skylake X-Series Processor - 16 Cores / 32 Threads
    RAM: CORSAIR Vengeance Pro 128GB (8 x 16GB) DDR4 3200MHz
    GPU: NVIDIA GeForce RTX 3090 - 24GB GDDR6X
    SSD: Samsung 970 EVO Plus SSD 2TB x 4
    Motherboard: ASUS ROG Rampage VI Extreme Encore, X299
    Camtasia Version: 12 July 2022: Camtasia (Windows) 2022.0.3

    Windows Version:
    Edition: Windows 10 Pro 64-bit
    Version: 21H2
    OS build: 19044.1826
    Experience: Windows Feature Experience Pack 120.2212.4180.0

     

    Camtasia 2021 (Windows) 2021.0.19 Version Render Performance vs Camtasia 2022 (Windows) 2022.0.3 Version: 

    Camtasia 2022:

    Camtasia 2021: 

    0
  • forhaj

    Update: After contacting Camtasia support, I was advised to use the "Legacy Local File" for export, and it seemed to fix the slow rendering issue for me on Camtasia 2022. 

    0
  • ru

    I experienced a 6 times slower rendering in Camtasia 2022 compared to Camtasia 2021. Windows 10 21H2, I7, 32 Gb RAM. A 28-minutes Camtasia project was rendered in 10 minutes and 27 seconds in Camtasia 2021. The same project opened/converted in Camtasia 2022 took 1 hour 2 minutes and 20 seconds to render using Export Legacy Local File.

    That makes Camtasia 2022 a toy, not a tool. I go back to Camtasia 2021. The projects I edited already in 2022 I convert back with a text editor by changing "version 6.0" to "version 5.0" in the xml file. If no genuine Camtasia 2022 functions have been used that will work.

    And I look out for alternatives to Camtasia, there are some new kids on the block.

    1
  • Wilhelm

    It's sad to see how Camtasia's been going backwards with every upgrade.

    I've kept 2021 for access to the legacy recorder (which doesn't come with 2022 anymore), but now I've realised that 2022 is much slower, even with the Legacy local file... option, and when using the 2022 Local file option, I can't seem to figure out how to save my settings or change those defaults.

    A pain, in general, and as many have mentioned, probably time to start looking around as Techsmith does not appear to be interested in any of this anymore.

    Sad day for me - I've been a staunch and loyal supporter for many years now.

    Sorry about the rant. Just wanted to get it off my chest.

    2
  • markw

    Adam, that's just a general point about the benefits of GPUs (a perfectly valid one but not relevant to the issue we're discussing).

    This post is specifically about the degradation in performance after installing Camtasia 2022, in comparison to Camtasia 2021 or earlier, on the same hardware. For most of us, the performance was perfectly acceptable before the upgrade but has now increased to be at least 2x times slower.

    0
  • Adam

    Very fair!

    1
  • jazzundso

    I can confirm most issues mentioned in this topic:

    - Rendering with the new file export is extremely slow. Way slower than the legacy file export. (Apart from that, the new export dialog doesn't remember any settings so it's extremely tedious to use generally.)

    - The new export dialog does not offer audio bitrates higher than 192 kbps. Being an audio professional, this is obviously not sufficient for me.

    - The legacy file export is slower than the file export (same project) in Camtasia 2021.

    - Overall UI performance while editing has become extremely worse compared to Camtasia 2021. When I split an event, add media to the timeline or many other editing tasks will make the program freeze for several seconds. Camtasia 2021 feels way smoother and much more responsive.

    - I did not notice distorted audio when using the new export (but the reason might be that I don't use it ;-)), bigger file sizes when recording screencasts - but this should be looked into as well.

    I really love and appreciate the new features and improvements in version 2022. But these issues should have been covered during betatest already and they really need to be addressed - especially the sluggish UI is a blocker for me and might force me to use Camtasia 2021 instead.

    0
  • CharlieFreeman

    I thought it was just me.  The exporting process is way too slow.  Also, I noticed they got rid of the percentage while rendering, so you can't easily see how far along you are.  I think they should at least put the percentage back on there.

    0
  • Bassebombang

    I am using Camtasia since version 9. I do not know why, but my feeling is over the years it got considerably slower. Now running a ryzen 7 with 32 Gigs of ram and 1.5 TB ssd. There are a few issues with the new camtasia:

    I DO AGREE WITH THIS

    0
  • Bassebombang

    Yes, I'm noticing much slower export times, over twice as long as those of 2021. I also would like to still have access to the mp4 only options from the export menu rather than having to turn off the Smart Player option. The majority of videos I make are 720p resolution mp4s and I'd like those to be easy and fast to render. I'm going to stick with 2021 because it still does just what I need and I don't need to learn a new workflow.

    AGREE WITH THIS AS WELL

    1
  • Bassebombang

    We have used Camtasia for the last two and a half years. I am afraid we are experiencing, simlar issues, we edit two short videos (5-10 minutes) per day and 2022 is unworkable, due to slow rendering times.

    HI TECHSMITH WHERE ARE YOU???

    2
  • ru

    I had a chat with support, friendly as always. The guy wrote: "Got it, I did just confirm that this is a known issue with the new renderer and it is taking much longer than we expected for certain customer projects. My lead does not have an ETA at this time, but we are looking to gather as much information from our customers as possible who are facing this issue. Would you be opposed to turning this chat into an email-based ticket where I can request a few diagnostic files and your project from you?"

    I am sending the diagnostic files in and as I understood him they could use more. Also they will post in this thread.

    1
  • markw

    Thank you, ru. I had asked them to reply to this thread when I opened my support ticket over a month ago. They chose not to do so, but hopefully your interaction will make that happen.

    The "certain customer projects" comment is, I think, I bit of a sidestep on their part. I have had this much, much slower rendering for any and all projects I have tried. It appears from this long post that others have.  Over two months since I opened this thread, I hope and suspect they are not surprised by this.

    For now I have just switched back to Camtasia 2021, which is unfortunate.

    Ironically, I also have problems with Snagit since the last update and I note that others have reported that too. Testing releases doesn't seem to be prioritized too highly at Techsmith right now :(

    3

Please sign in to leave a comment.