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Very slow editing in Camtasia 2022

Comments

59 comments

  • kayakman
    Expert Camtasia User

    quickly check for new versions by using this TechSmith link

    https://www.techsmith.com/download/oldversions

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  • hnasr

    What I meant is this: The last version is not working for me as version 2021 did.
    So I keep working using version 2021.
    After a few days I run 2022, check for updates.
    If no updates I close it and carry on with 2021. If an update is available, I download, install, and run it. If problems persist I close it and resume work with 2021 and wait for next update.

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  • jazzundso

    Yes, same here.

    I love the features in Camtasia 2022 but so far I can only make very small projects due to the unusably sluggish user interface. Selecting or copying media sometimes takes between 2 and 10 seconds.

    Users also mention this in two other threads:

    https://support.techsmith.com/hc/de/community/posts/8745668632333-Constant-freezing-in-2022
    https://support.techsmith.com/hc/en-us/community/posts/9134499920781-Performance-regression-Camtasia-2022-vs-2020-Why-

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  • jazzundso

    I reached out to TechSmith Tech Support. I'm a bit surprised that they haven't heard of these issues yet although this has been reported by several users months ago.

    First, they wanted me to create a diagnostic report. Then they told me that the issue is probably because my projects are stored on a D:\ partition and I should move all my files to C:\. Then they asked for another diagnostic report and suspected that the problem is my audio interface. It's a professional audio interface (RME HDSP 9632 - RME are known for the most stable drivers ever). Of course, Camtasia 2021 is running on the exact same system - and it's running perfectly smooth.

    This kind of user support is absolutely useless for any advanced user.

    It's 4 months since the release of Camtasia 2022 and the new major version still unusable for any serious work (at least on my system) which is why I still use Camtasia 2021 for most of my projects. I hope that there are employees at TechSmith that look into these threads and could investigate how these issues can be addressed.

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  • motiileh

    Same problem here. Cutting out parts of the video takes about 10 seconds for each cut (every time I cut the curser gets stuck, the screen goes black for 10 seconds, then it returns to normal). It's impossible to work like this.

     

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  • It's Just G

    I"m having the same issue with version 22.4.1 - a 5 minute video with 10 cuts and 10 transitions took me over an hour to finish because the lag was unbearable.

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  • ChandraLingam

    Same here. The editing interface is super slow. When I restart, camtasia is fast for a few minutes and then slows down considerably. TechSmith please help!

    ---Edited---

    I just worked with Micah from Techsmith support. With Micah's help, the issue was resolved. The problem was with older intel drivers. I am on Windows and all my driver updates are generally pushed by Lenovo. However, Graphics drivers were over a year old. Updating to latest intel drivers resolved all the performance issues.

    When installing the drivers, ask the installer to remove all older drivers and do a fresh install (it is a check box that you can select - if you don't select this check box, older drivers are not removed)

    https://www.intel.com/content/www/us/en/download/762755/intel-6th-10th-gen-processor-graphics-windows.html

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  • kayakman
    Expert Camtasia User

    Cmshare

    if you want official TechSmith help, you need to contact tech support and file an official ticket ...

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  • mto

    Same issue here on latest version - 15 min project, multiple cuts transitions etc. I am in touch with people inside - Camtasia is not like it used to be - yes it is easy to use - but the working with .mov files our just large projects in general is sluggish and frustrating.

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  • kayakman
    Expert Camtasia User

    try converting the .mov files to .mp4

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  • jazzundso

    try converting the .mov files to .mp4

    I have the exact same problems with mp4.

    It's been 7 months now since the release and TechSmith wasn't able to fix or at least improve the massive issues. I wonder if they're gonna be fixed before the 2023 version comes out.

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  • mto

    I apologized I was not clear - .mov file is just another thing by itself that slows the editor down. My files were just screen recordings from camtasia itself. So there is an issue that needs to be fixed. Lately I am just seeing a bunch of unhelpful suggestions to work-around bugs, convert this, use another product for that and than import - NO - I want to use Camtasia as it was 2019-2020 - when I didn't have as many issues as I am having now. 

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  • It's Just G

    Disable the auto-stitching feature.

    Edit>Preferences and uncheck the "Enable auto-stitching" 

    Before doing this, the lag was silly crazy even on a 10 minute video with about 10 cuts.  Today, I had an 11 minute video with 32 edits and no lag whatsoever.

    I would prefer Techsmith fix the auto-stitch issue because I like that feature, but I'm just happy now that I can work though my edits with no lag.

     

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  • mto

    Wow G - I think that was it - I just disabled it and so far it seems much better - I will try again tomorrow and update if anything changes - thanks for the help! 

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  • It's Just G

    You're very welcome... you just have to watch your edits, if you complete the video editing and then go to the beginning of the track to cut out a segment,  the track will ripple in place, but any annotations or elements above the main track might not move with it.  That''s why the auto-stitch is so nice and I hope TechSmith fixes the lag issue.

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  • hnasr

    Sorry! I tried all mentioned suggestions. The issue still persists. This is version 2022.4.1.

    I am reverting to version 2021 and hence missing the benefits of current Camtasia Maintenance Subscription.

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  • It's Just G

    this should fix it:

    Disable the auto-stitching feature.

    Edit>Preferences and uncheck the "Enable auto-stitching" 

    Before doing this, the lag was silly crazy even on a 10 minute video with about 10 cuts.  Today, I had an 11 minute video with 32 edits and no lag whatsoever.

    I would prefer Techsmith fix the auto-stitch issue because I like that feature, but I'm just happy now that I can work though my edits with no lag.

     

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  • hnasr

    I am talking about more than 1-hour long video with so many edits. It is working great in V2021 which already has auto-stitching feature enabled.

    Adding new features is required, but degrading the functionality of existing features is terribly bad.

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  • kayakman
    Expert Camtasia User

    Feedback - In Camtasia 2022 Use Remove All Stitches Function 2022-01-22
    https://www.screencast.com/t/irzmaG0apOvd

     

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  • Derek

    I'm just convinced Camtasia just can't handle high quality videos. My CPU and GPU are barely getting any work yet Camtasia is lagging like crazy even with the fix noted above. I'm just going to spend my money with another video provider going forward...

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  • ChandraLingam

    I was able to fix the slowness issue with Camtasia 2022. I created a short video - try these three steps described in the video

    https://www.youtube.com/watch?v=AeN_BtFP_DY&ab_channel=CloudConceptsByChandra

     

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  • mto

    Thank you for the effort Chandral - but unfortunately those steps did not help me. Turning off auto-stitching was the actual "bandage" for this issue for me.  This is an issue in the product itself I feel. 

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  • jazzundso

    I'm a bit tired of all the workaround ideas.

    Maybe TechSmith could finally fix the issue.

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  • mto

    I agree - I sent this thread to them (internal contacts) 2 weeks ago - have not heard anything. Not sure what is going on.

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  • Here's Johnny

    mto,

    Camtasia 2022 uses more system resources than older versions of Camtasia when editing identical projects. That's part of the problem.

    Computers are very different from one another and I have a new coming in a couple of weeks. Its not an over the top built but its a powerful editing machine and a nice step up from where I am.

    Intel® Core™ i7-12700 Processor 25M Cache, up to 4.90 GHz

    64 GB RAM

    1TB NVMe Gen4 PCIe M.2 up to 7,300 MB/s

    2-each. Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD

    NVIDIA® GeForce RTX™ 3060 (12 GB GDDR6 dedicated)

    I was wondering about your specs if you don't mind sharing them?

        

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  • mto

    This machine is a few years old now - but Camtasia has NEVER EVER had smooth editing / playback in the timeline there was always some stuttering, lagging, catchup when editing.

    • HP Z4 G4 Workstation
    • Intel Xeon W-2104 CPU @ 3.2GHz 4 cores, 4 logical processors
    • 32 GB RAM
    • NVIDIA Quadro P1000
    • 1 TB SSD with 200GB free
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  • ChandraLingam

    mto - sorry to hear that. What machine configuration do you have (processor, memory, graphics, OS)?

    For me - I was pleasantly shocked at the performance improvement after updating the graphics drivers; my 5-yr old laptop became very quiet and fast during editing and production. My setup is relatively modest: 8th gen processor/thinkpad/16 gb ram. My videos usually have 2 tracks and at the most 3 tracks. The videos are usually between 15-30 minutes long.

    I also tried with a Mac + M2 processor. Without any workarounds, Mac setup works fine. However, editing interface and tools work a bit differently on a mac. So, for now I am using a windows setup.

     

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  • mto

    I will let you know - I just found a new version for the Quadro - stay tuned! :-)

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  • Here's Johnny

    Mto

    I was curious about the specs because…..

     Quite some time ago I created a 100 cut / auto-stitch project, I used a 1 hour 45 minute, 15GB , 2560 x 1440 video. It was recoded with NVidias Shadowplay. A Mp4 and therefore not the best candidate for timeline editing, due to heavy file compression.

    A few minutes ago. I added 100 additional cuts to that video for a total 200 auto-stitches. After hitting Ctrl + X. It took up to 1 second for the cut to be applied. Task manager read 50% to 60% CPU usage spikes while initiating the cut.

    Timeline playback remained smooth and steady. Never a hitch.

    i7-4770 processor 3.40 GHz (8M Cache, up to 3.9 GHz)

    32GB RAM

    Quadro K5000 4GB Vram

    3 SSD’s

    January is typically the best time to buy a new computer. I bought 2, both on sale at deep discounts. 1 prebuild for another family member, and a custom build with the 3060. It was the cheapest way to get a card of that caliber. I’m installing the 64GB of RAM , the ultra-fast NVMe2 drive & the SSD’s.

    My current computer is no slouch, but you would need about 4 of them to equal the new one.

    Anyway, your processor rates about 25% below mine which isn’t too shabby. The Quadro has a lot of vram but few cuda cores, 512. That has little impact on timeline editing.

     

    I closed Camtasia 2022, reopened it, loaded the project. It still required 50% to 60% CPU spikes to make a cut.

    I down versioned the project and opened it in 2020, 2020 kept crashing. I gave up.

     

    I did the same in 2021, A cut took ½ the time to complete and required 25% of the CPU to do so.

     

    Camtasia 2022 shouldn’t require more system resources to accomplish the exact same tasks as proficiently as the previous versions.

    It wouldn’t surprise me if the new computer can add 100’s more cuts without the hesitation.

     

    I’m glad to see you have an intel, AMD is putting out great stuff but still doesn’t integrate with video software as well as intel. At least, that’s my take.

    Now that Techsmith has upped the minimum requirements regarding 2022, I don’t know what they intend on improving or fixing performance wise? There’s evidence all over the Camtasia forum that lower powered computers struggle with Camtasia 2022 and not with older versions.

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  • kayakman
    Expert Camtasia User

    you cannot down-version a latest version Camtasia 2022 project to Camtasia 2020 [or to any earlier version]

    2022 uses a different time encoding that makes it's projects incompatible with any version earlier than 2021

    when 2022 was first released, it was possible to down-version to 2020 [and earlier]; but the time encoding change happened sometime with one of the early 2022 updates [?]

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