TechSmith ®
TechSmith ®
  • Products
    • Snagit
      Screen Capture & Screen Recorder
      Free TrialBuy
    • Camtasia
      Screen Recorder & Video Editor
      Free TrialBuy
    • Snagit/Camtasia Bundle
      Buy Together and Save
      Buy
    • Assets for Snagit
      Stock Photos and Custom Assets
      Learn MoreBuy
    • Assets for Camtasia
      Stock Video and Custom Assets
      Learn MoreBuy
    • Knowmia
      Video Learning Platform
      Learn MoreBuy
    • Screencast
      Video & Content Hosting
      Learn More
    • Audiate
      Voice Recorder & Audio Editor
      Free TrialBuy
    • Video Review
      Collaborative Feedback Tool
      Learn MoreBuy
    • All Products & Downloads ›
  • Solutions
    • Employee Training
      Create on-demand training content
    • Customer Education
      Train and support your customers
    • Higher Education
      Enhance your eLearning content
    • Enterprise
      Efficient communication with visuals
  • Support
    • Find Software Key
      Use our automatic key lookup tool
    • Tutorials
      Product videos, tutorials, and guides
    • Help Center
      Troubleshooting and help files
    • User Community
      Share and connect with other users
    • Email Preferences
      Manage your subscription
    • Webinars
      Free “Getting Started” webinars
  • Resources
    • Blog
      Tips, best practices, and expert advice
    • TechSmith Academy
      Free video courses
    • Customer Stories
      See how our customers find success
    • Press Room
      Our latest news, updates, and awards
    • Partners
      How to locate or become a partner
    • Research
      Our original research and data
  • About
    • About Us
      Our mission, history, and customers
    • Contact Us
      We're here to help
    • Careers
      Join our team
  • Store
  • Contact Us
  • U.S. English
    • English (US)
    • Deutsch
    • Español
    • Français
    • 日本語
    • Português
  • U.S. English
    • English (US)
    • Deutsch
    • Español
    • Français
    • 日本語
    • Português
  • My Account View My Tickets
  • Sign In
    Sign in
    My Account Sign Out View My Tickets
  1. TechSmith Support
  2. Community
  3. Legacy Products (Jing, Morae, etc.)

Featured posts

  • Camtasia 2022.1.0 Windows - Released August 16, 2022
  • Camtasia Mac 22.1.0 - Released August 9, 2022
  • Camtasia 2022 Now Available!
  • Getting Started in the TechSmith User Community
  • Coach's Eye is Retiring
  • TechSmith Community Code of Conduct

Legacy Products (Jing, Morae, etc.)

New post

Here you'll find information and posts relating to legacy TechSmith products such as Jing, Morae, Camtasia Studio and older versions of our software no longer supported (see here: https://support.techsmith.com/hc/en-us/articles/203732728 ).

All Planned Not planned Completed Answered No status Newest post Recent activity Votes Comments
How can I view my Jing files?
  • dave.smeltzer
  • August 08, 2020 15:32
0 votes 0 comments
How to select the best Web Hosting provider?
  • Shaoor Khan
  • February 29, 2016 12:13
0 votes 2 comments
Please update Coachs Eye Windows App
  • dhercher
  • October 05, 2019 05:33
-1 votes 1 comment
"screencast.User.GetInfo" error
  • veralucia.paulasantos
  • October 16, 2019 10:55
0 votes 4 comments
Access to Jing history
  • John
  • July 27, 2020 11:31
0 votes 2 comments
Need MSI package for Jing Completed
  • Jared Rich
  • September 28, 2015 20:26
0 votes 12 comments
Trying to get what you have forced me to since you prevent me from using Jing anymore
  • claytonebarber
  • July 21, 2020 18:35
0 votes 1 comment
Jing images post move to Capture Answered
  • AlexSiliconReef
  • July 22, 2020 10:51
-1 votes 2 comments
Where does Jing-history migrate?
  • lilianasus
  • July 13, 2020 23:31
0 votes 2 comments
Jing Warning "screencast.User.GetInfo"
  • Naty
  • July 20, 2020 15:24
0 votes 1 comment
Unable to post to TechSmith Feedback -- "please sign in first"
  • rich
  • May 02, 2020 16:05
0 votes 2 comments
Morae recorder doesnt work with "Trust gxt 1170 xper streaming webcam"
  • Maxim Trusov
  • July 26, 2019 11:20
0 votes 5 comments
Something new this way comes
  • mrlee123
  • December 25, 2018 03:01
0 votes 3 comments
Vegas Pro 15 for only $22 Get it while you can.Great Add On for any TechSmith project.
  • stephensterry853
  • December 11, 2018 20:34
0 votes 30 comments
Weird problem with Techsmith academy video
  • Miron Bershadsky
  • December 15, 2018 19:43
0 votes 4 comments
Capture size distorts when attempt to use Jing Completed
  • taylor.eisen
  • July 27, 2018 05:51
0 votes 5 comments
Use basic Jing features (Free version) without signing in
  • nnguyen81
  • May 01, 2018 17:05
0 votes 3 comments
No Audio on Jing video but audio on Youtube/Vimeo videos
  • samnexus2000
  • March 09, 2018 12:35
0 votes 3 comments
Can you switch between programs while capturing 1 seamless video? Completed
  • tess
  • February 13, 2018 01:58
0 votes 3 comments
impossible to relocate sun
  • jerars
  • January 19, 2018 18:13
0 votes 4 comments
open a swf file
  • Marcia Bernet
  • October 25, 2017 17:54
0 votes 3 comments
TechSmith on Surface Pro 4 (Microsoft), wile recording with front facing camera the recording stutters and skips.
  • michelle.davis
  • October 22, 2017 18:02
0 votes 5 comments
VIDEO PLAYBACK STOPS CONSTANTLY
  • Jose Palazon
  • September 24, 2017 18:06
0 votes 3 comments
Jing would not run on Windows 10 Completed
  • YLZ
  • August 16, 2017 21:14
0 votes 14 comments
Jing Why with Windows 10 does the window you are trying to copyreduce in size after opening Jing?
  • gperry
  • August 10, 2017 16:17
0 votes 9 comments
Creating Two Accounts Confuses Jing
  • MD17a
  • July 22, 2017 00:09
0 votes 2 comments
JING for commercial use Completed
  • elin
  • July 21, 2017 01:12
0 votes 6 comments
USB iMicro heaset problems connecting
  • Kay Kay Loves Chu (Jane The Killer)
  • May 05, 2017 17:02
0 votes 3 comments
With Jing - Can only copy one image and then it crashes. Displays: Jing has stopped working. Running Windows 10. Have to restart.
  • Eric
  • April 29, 2017 21:40
0 votes 10 comments
iSSUE: CANNOT LOGOUT jing
  • MarcoB_87
  • February 23, 2017 17:00
0 votes 8 comments
  • « First
  • ‹ Previous
  • Next ›
  • Last »

Didn't find what you were looking for?

New post

Didn't find what you need?

Community Support

Ask questions. Give feedback. Search answers from other users.

Visit Community Site

Looking for tutorials?

These videos and how-tos will help you rock it.

Product Tutorials

Lost Software Key

Can’t find your serial number?

Key Lookup Tool
  • Products
    • Snagit
    • Camtasia
    • Knowmia
    • Screencast
    • Video Review
    • Assets
    • Jing
  • Solutions
    • Business
    • Education
  • Support
    • Find Software Key
    • Tutorials
    • Help Center
    • Community Forums
    • Email Preferences
    • Webinars
  • Resources
    • Blog
    • TechSmith Academy
    • Customer Stories
    • Press Room
    • Partners
    • Research
  • About
    • About Us
    • Contact Us
    • Careers
  • Store
    • Find a Reseller
    • Online Store FAQ
    • Payment Options
    • Return Policy

You Should Stay In Touch!

  • Privacy
  • Accessibility
  • Contact
  • Sitemap

© 1995 - 2020, TechSmith Corporation, All Rights Reserved.