TechSmith ®
TechSmith ®
  • Products
    • Snagit
      Screen Capture & Screen Recorder
      Free TrialBuy
    • Camtasia
      Screen Recorder & Video Editor
      Free TrialBuy
    • Snagit/Camtasia Bundle
      Buy Together and Save
      Buy
    • Assets for Snagit
      Stock Photos and Custom Assets
      Learn MoreBuy
    • Assets for Camtasia
      Stock Video and Custom Assets
      Learn MoreBuy
    • Knowmia
      Video Learning Platform
      Learn MoreBuy
    • Screencast
      Video & Content Hosting
      Learn More
    • Audiate
      Voice Recorder & Audio Editor
      Free TrialBuy
    • Video Review
      Collaborative Feedback Tool
      Learn MoreBuy
    • All Products & Downloads ›
  • Solutions
    • Employee Training
      Create on-demand training content
    • Customer Education
      Train and support your customers
    • Higher Education
      Enhance your eLearning content
    • Enterprise
      Efficient communication with visuals
  • Support
    • Find Software Key
      Use our automatic key lookup tool
    • Tutorials
      Product videos, tutorials, and guides
    • Help Center
      Troubleshooting and help files
    • User Community
      Share and connect with other users
    • Email Preferences
      Manage your subscription
    • Webinars
      Free “Getting Started” webinars
  • Resources
    • Blog
      Tips, best practices, and expert advice
    • TechSmith Academy
      Free video courses
    • Customer Stories
      See how our customers find success
    • Press Room
      Our latest news, updates, and awards
    • Partners
      How to locate or become a partner
    • Research
      Our original research and data
  • About
    • About Us
      Our mission, history, and customers
    • Contact Us
      We're here to help
    • Careers
      Join our team
  • Store
  • Contact Us
  • U.S. English
    • English (US)
    • Deutsch
    • Español
    • Français
    • 日本語
    • Português
  • U.S. English
    • English (US)
    • Deutsch
    • Español
    • Français
    • 日本語
    • Português
  • My Account View My Tickets
  • Sign In
    Sign in
    My Account Sign Out View My Tickets
  1. TechSmith Support
  2. Community
  3. Legacy Products (Jing, Morae, etc.)

Featured posts

  • Getting Started in the TechSmith User Community
  • TechSmith Community Code of Conduct

Legacy Products (Jing, Morae, etc.)

New post

Here you'll find information and posts relating to legacy TechSmith products such as Jing, Morae, Camtasia Studio and older versions of our software no longer supported (see here: https://support.techsmith.com/hc/en-us/articles/203732728 ).

All Planned Not planned Completed Answered No status Newest post Recent activity Votes Comments
Snagit for Google Chrome - End of Product Support Announcement
  • Robert R.
  • May 12, 2016 12:28
0 votes 33 comments
Vegas Pro 15 for only $22 Get it while you can.Great Add On for any TechSmith project.
  • stephensterry853
  • December 11, 2018 20:34
0 votes 30 comments
Jing crashes in Win10 with 2nd monitor on mDP
  • brian952
  • July 04, 2016 19:21
0 votes 28 comments
Multiple display screen capture issues
  • s.rehmanale
  • June 06, 2018 07:06
3 votes 24 comments
Sign up confusion on jing app.
  • Johnno Nolan
  • February 07, 2013 14:13
0 votes 16 comments
Re-opening huge time saving suggestion for Snagit streamers. Time to vote on a no-brainer rejection!
  • brtab
  • November 15, 2016 14:35
0 votes 12 comments
Black Screen when you capture in Jing
  • Joshua
  • June 01, 2011 01:40
0 votes 11 comments
With Jing - Can only copy one image and then it crashes. Displays: Jing has stopped working. Running Windows 10. Have to restart.
  • Eric
  • April 29, 2017 21:40
0 votes 10 comments
Jing Why with Windows 10 does the window you are trying to copyreduce in size after opening Jing?
  • gperry
  • August 10, 2017 16:17
0 votes 9 comments
Cannot view support tickets
  • kenocrates
  • March 18, 2020 15:38
0 votes 8 comments
iSSUE: CANNOT LOGOUT jing
  • MarcoB_87
  • February 23, 2017 17:00
0 votes 8 comments
how to recover deleted video
  • beatamat2001
  • March 21, 2016 05:51
0 votes 8 comments
Jing Warning - Jing's not really sure what happened error??
  • PeteMXstore32
  • July 21, 2020 00:17
1 vote 6 comments
Change resolution for video capture to match resolution of my screen
  • sienavan
  • March 04, 2018 00:08
0 votes 6 comments
Jing crashing on dual screen
  • middelpunt
  • November 21, 2017 13:55
0 votes 6 comments
Is it possible to run Morae Obsever and Recorder on the same computer?
  • hannah.fiechtner
  • October 02, 2017 20:43
0 votes 6 comments
Jing video: Preview Requires Latest Flash Player
  • Brianna Woodhead
  • October 21, 2016 11:26
0 votes 6 comments
Activating Capture - Can't reach page
  • liam.kind
  • June 17, 2020 12:53
0 votes 5 comments
Well, I guess I'm not on support any more...
  • Mal Reynolds
  • February 20, 2020 07:44
0 votes 5 comments
Morae recorder doesnt work with "Trust gxt 1170 xper streaming webcam"
  • Maxim Trusov
  • July 26, 2019 11:20
0 votes 5 comments
TechSmith on Surface Pro 4 (Microsoft), wile recording with front facing camera the recording stutters and skips.
  • michelle.davis
  • October 22, 2017 18:02
0 votes 5 comments
I hid the Jing sun, now I can't use the program...
  • pinkcowgirl18
  • December 22, 2015 18:49
0 votes 5 comments
"screencast.User.GetInfo" error
  • veralucia.paulasantos
  • October 16, 2019 10:55
0 votes 4 comments
Weird problem with Techsmith academy video
  • Miron Bershadsky
  • December 15, 2018 19:43
0 votes 4 comments
impossible to relocate sun
  • jerars
  • January 19, 2018 18:13
0 votes 4 comments
Can I import other recording formats into Morae? (.WAV, MP4, etc)
  • Esther Estroff
  • December 08, 2016 21:27
0 votes 4 comments
Snagit for iOS
  • Bjoern
  • August 12, 2016 08:11
0 votes 4 comments
Trouble creating account - Jing for windows
  • Tia
  • February 27, 2016 00:54
0 votes 4 comments
Will Jing Still work ?
  • anthony.coughlan
  • July 09, 2020 21:32
0 votes 3 comments
techsmith.com website is DOWN for over two weeks
  • hady.shaltout
  • December 11, 2019 15:28
0 votes 3 comments
  • Next ›
  • Last »

Didn't find what you were looking for?

New post

Didn't find what you need?

Community Support

Ask questions. Give feedback. Search answers from other users.

Visit Community Site

Looking for tutorials?

These videos and how-tos will help you rock it.

Product Tutorials

Lost Software Key

Can’t find your serial number?

Key Lookup Tool
  • Products
    • Snagit
    • Camtasia
    • Knowmia
    • Screencast
    • Video Review
    • Assets
    • Jing
  • Solutions
    • Business
    • Education
  • Support
    • Find Software Key
    • Tutorials
    • Help Center
    • Community Forums
    • Email Preferences
    • Webinars
  • Resources
    • Blog
    • TechSmith Academy
    • Customer Stories
    • Press Room
    • Partners
    • Research
  • About
    • About Us
    • Contact Us
    • Careers
  • Store
    • Find a Reseller
    • Online Store FAQ
    • Payment Options
    • Return Policy

You Should Stay In Touch!

  • Privacy
  • Accessibility
  • Contact
  • Sitemap

© 1995 - 2020, TechSmith Corporation, All Rights Reserved.