I've posted about this before, but just want to reiterate that the system audio recording function in both 2022 and 2023 versions sucks! I've already upgraded to MacOS Ventura and installed the system audio installer on SnagIT 2021, and it works like a charm; I was able to record a four-hour long online training with no issues. However, when I tried to do the same with v. 2022 and 2023, not only was the resulting file not saved as mp4, but I had to manually retrieve it from a temp folder, furthermore, it only recorded one-and-a-half hours of the online training, what happened? I asked about this before, and I got a lot of runarounds, and am really upset to see that this problem still made itself to v. 2023! Come on Techsmith, you can do better than that!
I'd like to ask you to bring back the old audio engine from v. 2021 to all future Snagit versions, it worked and it still works in the most up-to-date Mac OS version. I don't need high-quality screen recording, I only recorded 1080P, and I have been pretty happy with it.
Please don't ask me to provide any details, because I am sick and tired of repeating myself again. Here is the link to the problem that I posted previously: https://support.techsmith.com/hc/en-us/community/posts/6391426473613-System-audio-recording-not-working-with-SnagIt-2022
I'd like to ask you to perform a side-by-side, comparison-based testing of Snagit 2021 and 2022/2023 by doing a 4-hour long screen recording, and you shall see that the problem that I've reported previously still persists in v. 2023.
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