Screenshot Thumbnail Stuck on Screen

Commentaires

7 commentaires

  • Luke Griffioen

    Hi,

    Are you capturing using Snagit or using macOS? This sounds like the macOS screenshot floating thumbnail feature, which can be disabled here after hitting command shift 5:

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  • Mleach

    Great question!  I've been using Snagit to capture all screenshots, however, just to check, I did see that the "Show Floating Thumbnail" option was checked in macOS screenshot - not sure if that carried through or not, but I've since disabled it and will watch to see if the behavior with Snagit goes away as well.

    Thank you for the quick response and assistance!

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  • Luke Griffioen

    We just saw a similar report from another user, who only sees it when using Snagit's panoramic capture. Is that what you were using when this happened?

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  • Mleach

    Yes, I use the panoramic capture almost exclusively.  And was able to reproduce the behavior just now with it.

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  • Luke Griffioen

    Thanks, we have an issue logged with the team, although we have not been successful reproducing it, so we may pop back in here and ask some follow up questions.

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  • Austin Bailey

    I have the same issue with SnagIt 2023.0.2 on MacOS Ventura. I am using Panoramic capture in SnagIt.

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  • Rafael Soares Franco

    I have the same issue with SnagIt 2023.0.2 on MacOS Ventura. As with Austin this only happens in Panoramic

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