Beach ball on every capture (2023)

Commentaires

2 commentaires

  • Luke Griffioen

    Hi,

    Sorry about this! We haven't seen any other reports of this happening, so I would open a support ticket and attach a process sample of Snagit and SnagitHelper when it's spinning so we can figure out why that's happening.

    https://support.omnigroup.com/sample-osx/

    0
  • jte229

    Thanks for the quick response.  I solved it myself (I think).  I uninstalled Snag-it and deleted all the ~/Library files.  Reinstalled and all appears working.  I'd previously uninstalled but not deleted the config files.

    0

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