I dont usually like to post complaints but I cant even find a way to contact support outside of this board anymore, but I must say the "new" upgrade to 2023 makes me remember upgrades of the 1990s
simple me ... but what happened to snagit reading the currently installed software keys to 2022, 2021 and so on and installing and on ones way to use the product that we have all come to love its clean and efficient style
needing to log in to the acct if I pay for the maintenance agreement is one thing, but then the process that used to be seamless -- download and install and a total of 30 seconds turned into a several minute process -- download, install, log back in, find the software key, enter it then uninstall then, and set permissions turned -- 7-8 minutes of back and forth and reminenscnet of old, clunky installs and uninstalls back in win 3.1
i hope the software has not taken a similar step back in time
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