The TechSmith User Community is closing on January 3rd, 2024, and the ability to create new posts or add comments has been disabled. To learn more about alternative support options, visit our Support Center. Product feedback can be submitted here.

Snagit Version 2023.2.1 (98244)

Commentaires

4 commentaires

  • Luke Griffioen

    Sorry about this! We don't officially support macOS Sonoma yet, but we are curious what the issue is. Is the helper not launching, or are you getting an error message when you try to launch Snagit?

    0
  • Timt976

    I was able to resolve the issue by completely uninstalling Snagit using AppCleaner and then restarting. reinstalled and now it is working. 

    I believe this issue started during the last update.

    0
  • Luke Griffioen

    This sounds like it might be related to an issue that we're currently working on fixing where the helper wasn't appearing for some users. We hope to have a fix out soon!

    0
  • Derek Hammond

    Hi! Thank you very much for your patience while we worked on this. We just released Snagit 2023.2.2 which should include a fix the issue. Please update to the latest version and let me know if you continue to experience any problems.

    0

Vous devez vous connecter pour laisser un commentaire.