Pay to upgrade versions?

Commentaires

8 commentaires

  • Rickstone1975
    Hi there

    If say you are moving from version 10 to 11. Or 11 to 12. Yes

    But if say you have version 2020.1 and TechSmith releases 2020.2, then no.
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  • rlewis
    Thank you. That's unfortunate as we have 6 months left on our current license for 2019. 
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  • SSA-Ed
    Call the sales folks about a maintenance agreement. I get 1 year on Snagit for $12.49, and 1 year on Camtasia for $49.75 each entitles me to the newest versions of each.
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  • David Lambert
    The best way to keep up. Less troublesome than upgrading every two or three years and as Ed says, you always have the most current release, if you choose. Techsmith sends you a notification whenever there is a maintenance release or version upgrade. Unlike Ed, I only have SnagIt with a maintenance agreement.
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  • rlewis
    I think I confused myself (it's Monday) between version 20 of Snagit 2019 and Snagit 2020
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  • David Lambert
    The link below shows the version history since Snagit 12. I don't see a Version 20 for Snagit 2019. Short answer, if you don't have a maintenance agreement and want to upgrade from Snagit 2019 to Snagit 2020, you will have to pay an upgrade price, usually a discounted price for the full version.

    https://support.techsmith.com/hc/en-us/articles/115006435067
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  • jan.tourlamain

    I still have an old version 11 of Snagit.Can I buy an upgrade to 2020 or do I need to buy a complete new version?

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  • David Lambert

    It's been so long since I went this route (I have had a maintenance agreement for many years) but I think you can purchase an upgrade for a reduced price. I don't know if there are any restrictions on the version you can upgrade from. I don't see any on the website. If you can't find what you're looking for on the Techsmith website, try giving the Sales people a call. I'm sure they would be able to help. Copy and paste the link, https://www.techsmith.com/products.html, to see the full price and then click the upgrade link you see there to see the upgrade price, a 50% discount.

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