Capture vs Jing: Capture DISAPPOINTS HEAVILY!

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21 commentaires

  • psykotronik
    I am COMPLETELY dissatisfied with Capture :(

    Feedback about capture can also be given here: https://techsmith.az1.qualtrics.com/jfe/form/SV_eDa5xDGRilyJRVH
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  • psykotronik
    Wow. No concern whatsoever by Techsmith - no response yet. Okay, I would have to start looking at alternate software.
    1
  • KLMark
    I am in agreement. The inability to execute several captions at the same time and annotate later is a BIG miss with Capture. Additionally, there is no quick history access either. In JING, you could name the capture and it would be saved to history, not to a local computer location. I use history a lot!!! I would take several screenshots and later go to history, copy and insert into where I needed them in the document. I agree that you need to have at least the same capability as JING to make it useful to those who have been longtime users. 

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  • psykotronik
    Yes! The history is super awesome and I need that to stay as well. What I'd really like to know is whether Jing will stop working or not. From the mail that was bombed out today, it 
    2
  • Vibhuti
    completely agree!  really not super excited about the replacement for JING.
    2
  • miab
    Seconded.
    2
  • Lynn
    I am in complete agreement.  The loss of "History" feature will make me stay with Jing as long as it keeps working.   Since the video format was the reason for migration, I can't see why it would stop working for screen grabs.  I had a dialog with support on this topic, and their suggestion was to upload each screen shot you want to save to Screencast.  But of course it's impossible to know in advance which one I might want to revisit later, so this isn't practical. 

    By they way, the Jing history is stored on your local drive, behind the scenes, so it is taking up space.  I wish there was an auto-clean feature, to delete history older that X days.  But if disc space isn't an issue for you, then I LOVE this feature of Jing!
    1
  • sr
    Add me to the disappointed list... Capture is sooooooo tedious compared to jing, every annotated capture takes easily 3 times as long to execute. Constantly having to select colors and fiddle with the formatting stuff you never had to touch in jing, it is a major workflow setback. Capture has only one thing going for it, and that's the fact that annotations can remain editable after the fact... that's helpful when you've done a big spec task and just forgot or need to edit one little thing after saving it. but outside of that it's just Not Good.
    2
  • psykotronik
    Guess today was the day, folks. Jing does not want to start up anymore... Who else is getting this?
    Right after clicking OK here, the sun disappears and Jing can not be used. I tried multiple times.


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  • KLMark
    Interesting, I have been able to use without issue today. 
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  • Brommers76
    I have only used it a handful of times today but so far Capture is awful compared to Jing. No quick access to saved screen grabs. No auto close after saving to Screencast. No easy access to the app other than a keyboard shortcut (OK) but then the little dialogue box pops up for no reason. 

    You have to assume they must be pushing users to a 'better' paid for version. However, I could not risk moving to a paid for version if the usability for the free Capture is anything to go by.
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  • elanz

    I am also disappointed with Capture. Jing was my favorite tool for years.  Capture looks like some crap freeware. No history?!? I might as well use Snipping Tool.

    2
  • Mark

    Capture is going backwards from Jing in many aspects:

    • No quick docked launch (Docked Sun Launch)
    • Not able to capture multiple screen prints at one time (These multiple instances could seconds later be pulled into a consolidated marked up screen print extremely quickly)
    • Not able to quickly view history within the application (Need to use Windows Explorer or some other application)

    With Jing I would often (multiple times per day) capture several (2-3 or more) screen prints from different places I was wanting to capture, then from those individual screen prints I would capture a larger master screen print of those multiple screen prints and markup (with arrows showing data connections or flows between one screen print to another with text describing) on one final screen print that I would save, and not need to save any of the earlier sub screen prints that I used to create the final.

    Using Jing the process above could be performed within Seconds due to supporting multiple instances and not having to save component screen prints (which wouldn't be needed once consumed) to a local drive, and having to deal with Windows Explorer, open screen prints in some other application that supports multiple instances, then perform a capture on those.  Using Capture the workflow is not quick, having to save to a local drive then opening Windows Explorer to then find historically captured screen prints is a step backward from what Jing had already solved.

    Why can't we continue to use Jing?  I was of the understanding that Jing would still be available to do still screenshots just not for Video Captures?  I seldom have ever used the "Video Capture" in Jing anyway (I haven't used the Video portion of Jing for over 3 years!). 

    I am getting a message that I can no longer open Jing!  I was forced to download Capture and am extremely disappointed with it's found limitations.

    Till Capture gets some of the above issues resolved it is not ready for Primetime yet. 

    Please Bring Back Jing!   I use Jing all the time for quickly capturing and conveying information in Chat, Texts, and documents and have no known viable quick solution or replacement at this time.  Techsmith has left me without a tool I use often.

    Sorry but Capture in it's current state is not a viable replacement to Jing yet!  

    Hope someone see's this that cares and can do something to resolve the issues with Capture or bring back Jing which worked fine. 

    If you are not willing to support Jing could you at least make it Freeware or Shareware somehow so I have a tool to do my daily job tasks quickly?

    2
  • Lynn

    I am getting the same results as psykotronik starting on Monday July 20. So my speculation earlier that it would keep working (just not with up to date video format) was incorrect.   I've been using Capture this week, and I really am annoyed with how many clicks it takes to capture something (SHIFT+ F11, no sun like in Jing so I have to use the keyboard), then move to the mouse to drag for region, click the camera icon, then annotate something (which I agree isn't as good as Jing), then click Copy button (to my clipboard), then there is another CLOSE button which is totally unnecessary and additional from what Jing had. 

    2
  • Baybrio

    I agree with past posts. Very disappointing. I've used Jing for years. I've recommended Jing to my college students for years. You can't beat the simple ease of that program. I'm sure many of my student's have gone on to purchase other TechSmith programs for professional use.

    I've also purchased TechSmith products for work. Right now, as an educator, I can purchase SnagIt, but with reduced budgets I'd use up 1/2 my yearly development funds, which are supposed to go for conferences.

    I guess many will switch to paid versions from TechSmith. I can't recommend Capture to my students, although they are supposed to be the tech generation, I'm sure it's actually beyond them to remember how to use it during the semester. If I need to pay almost $200 a year for SnagIt it'll be worth my while to shop around especially since I don't need all the functions in SnagIt.

    2
  • RBellefond

    I also am in complete agreement about being totally disappointed with Capture.  Jing did everything that I wanted and used the History function all the time.  I also really really liked how easy and fast it was to capture a portion of the screen and put in some comments inside a nice border and that the sun icon was always visible.

    I really don't understand why Techsmith took something that was working great for most of us and provided us with such a poor alternative unless it was just a move to try to get us to switch to Snag-It which I have never used.

    How about bringing back Jing and if you have to charge us say $10 for it do that?

    2
  • mvandoren2

    I agree with everyone here, just switched to Capture and my productivity is way down.  Also, quit prompting every single time I take a capture to ask if I should continue editing.

    3
  • Pablo

    I agree with "Jing I could capture multiple screenshots/areas of my screen in one go" this was a great feture and I don't understand why they would get rid of this. 

    1
  • Mark

    It has now been over 4 months since Jing was shut down, and after struggling greatly with Capture (which appeared was never ready for primetime as a Jing level replacement) I have abandoned it and started to use another solution called "Sceenpresso". 

    Screenpresso still greatly falls short of where Jing was as there are extra keystrokes needed but at least it is docked to my screen and readily available to use.  It also has a delayed screenshot which Jing and Capture never had/has if you need to capture something in a dropdown menu.  Even when I was using Jing I used to sometimes (rarely) use Screenpresso just for the delayed screenshot feature.

    Does anyone know when Capture is going to be ready to use with the advanced features that Jing had been able to solve/figure out?  

    I really miss Jing and wish I could get it or at least some of it's functionality back in another application like Capture, but am loosing hope that it will ever happen.  

    Going from Jing to Capture (or other similar applications; Snagit, Screenpresso, etc.) was a huge step backwards in functionality.

    If the only reason Jing was sunsetted was that it was using a recording format for videos that wasn't going to be supported anymore why couldn't TechSmith have just taken out the Video Capture portion of Jing and leave it an awesome Screen Capture only tool and solution?  When they mentioned about stopping to support video capture in my mind I thought that was what TechSmith was going to do since Jing already had and still has a Cult group of followers.  

    To TechSmith Management/Developers or whoever has control over this issue Please reconsider bringing back Jing or at the very least bring Capture forward to the include all the functionality and efficiency that was lost when Jing was Sunsetted leaving it's Cult group of users with no equal viable replacement. 

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  • RBellefond

    I too have been very disappointed with Capture.  I found another free product called Greenshot.  I find that it is as easy to use as Jing and even has a bit more functionality.  You might check that out.

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  • Doug Troxell

    We've posted an update to the work being done by the Capture team... here.  (and that's where we may post future updates as well)

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