I've been a SnagIt customer for more years than I can remember. What strikes me most about SnagIt is the lack of tangible enhancements year after year. Here are some obvious ones that I scratch my head about daily:
- No capture and print option, similar to what Apple implemented in the iPhone years ago for screen captures that can be forwarded to someone (message/SMS). Sometimes I just want to capture and print, and save the extra steps that are currently required to save and print.
- No undo for deleting an image in the ribbon of recent captures
- Cannot shift left/right in the ribbon bar with keyboard cursor keys
I often question just how much the product managers and software engineers at a company use their own product when such basic features are missing in a mature product.
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