SnagIt 2022 Crash on Open - Monterey 12.3.1


2 commentaires

  • Luke Griffioen


    Sorry about this! We've seen a couple cases where if there was a pending video capture from an old version it would cause this. You can fix this by deleting any .videocapture files in this folder:

    ~/Library/Group\ Containers/\ 2022/PendingCaptures 

    If you still want the videos, you can get the raw mp4 in the adjacent Temporary folder. I hope this fixes the issue for you!

  • KevinVanEck

    Hi Luke, 

    This fixed it! Thank you so much for the quick help!


Vous devez vous connecter pour laisser un commentaire.