Capture not working

Commentaires

8 commentaires

  • Commentaire officiel
    Luke Griffioen

    UPDATE: This has been fixed in 2022.1.2

    ---

    For anyone running into this, here is what you can do to get around this while we work on a fix:

    1. Quit Snagit and SnagitHelper

    2. Open the Terminal app

    3. paste this command and press enter: 

    defaults delete ~/Library/Group\ Containers/7TQL462TU8.com.techsmith.snagit/Snagit\ 2022/Preferences/7TQL462TU8.com.techsmith.snagit.plist trialExpirationDate

    4. restart Snagit and things should be ok again

  • Sankha Mishra

    Faced the same issue, but the above fix worked.

    1
  • Sandraav

    I had the same issue but the workaround above fixed it, thanks!

    1
  • rstory

    Thanks for the workaround!

    0
  • Jason Howerton

    Ditto!

    Thanks for posting the workaround!

    0
  • Gregwilley

    Thanks, this fix worked for me.

    0
  • Mouson

    Thanks, this fix worked for me.

    0
  • Luke Griffioen

    Hi folks,

    We've pushed a 2022.1.2 update this morning with a fix for the capture issue.

    1

Vous devez vous connecter pour laisser un commentaire.