Version 2022.1.2 (98109) Mac Will Not Capture Video / Crashes

brian.dean

• 24 juin 2022 13:52

Hello- 

Recently updated to Version 2022.1.2 and I'm now unable to capture screen recordings. When I click on the record, the normal count down appears and shows it's recording. Pressing the stop button or keyboard shortcut for pause immediately crashes Snagit, losing everything. 

macOS Monterey 12.4, Mac Studio M1 Ultra 64GB

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  Luke Griffioen

  Employee

  • 24 juin 2022 17:02

  Hi,

  So sorry about this, I would recommend contacting tech support directly for this https://www.techsmith.com/contact.html

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