Problem
Snagit fails to launch and the following error appears.
Solution
Please use one of the options below to fix the problem.
Option 1: Repair Snagit
- Download a new copy of Snagit (the same version you are currently running) from our downloads page.
- Double-click the downloaded file.
- Choose Repair when prompted with this screen.
- Once complete, try Snagit again.
Option 2: Reinstall Snagit
Make sure you have your license key before uninstalling Snagit.
- Uninstall Snagit. To uninstall, see this article.
- Reboot your computer.
- Reinstall Snagit from the downloads page.