Snagit Error Message States Something Is Wrong With the Installation

Problem

When installing Snagit one of the following messages is displayed:

• "This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."
• "Could not load the DLL library C:\ Program Files (or x86) \ TechSmith \ TechSmith Program \ SnagItUtl.dll."
• "Error: 1904 Unable to register a particular DLL file."

Solution

This error occurs when the Operating System is missing a file in order to properly complete the installation process. This issue is a result of a problem with the Microsoft Windows Visual C++ Redistributable Package(s) as these libraries are used by our Install Packages. To resolve this issue, follow the steps below:

1. Install the appropriate Microsoft package.
   • The latest supported Visual C++ downloads
2. Click vc_redist.x64.exe under Visual Studio 2015, 2017, and 2019.
   
3. Click Save. If prompted to Run or Save, please save the file.
4. Locate the file and double-click.
5. Download the Microsoft Visual C++ Redistributable Packages for Visual Studio 2013.
   
6. Click Save. If prompted to Run or Save, please save the file.
7. Locate the file and double-click.
8. Reinstall Snagit.