Snagit (Windows): During a Video capture, Audio is not being recorded

Problem

After recording a video with Snagit, there is no audio.

Solution

Note: If you are experiencing this problem while running Snagit 12 on Windows 10, please see this article.

Snagit 12 and later

Snagit has the ability to record the system audio (sounds from your computer) and the microphone.  For more information, see here. 

If the above steps do not resolve the problem, please try the following steps for troubleshooting audio in Snagit.

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