The Datastore is where Snagit stores its Unsaved Captures. If this Datastore folder is moved from its original location without being exported from the Snagit Editor using this process, then the captures will not automatically open back up in the Snagit Library. However, it is possible to restore these captures so that they show in your Library.
This process will restore the images from the original Datastore and replace any new captures that were taken since it was moved. It is not possible to merge Datastores at this time.
- Locate the old Datastore folder that you would like to restore.
- View the contents of the Datastore folder.
- Enable viewing file extensions in Windows Explorer by opening Control Panel > File Explorer Options > View, deselect Hide extensions for known file types and press Apply.
- Select all of the items in the Datastore folder. Right-click the items and select Send To > Compressed (zipped) folder.
- Right-click on the zip file and rename it to Datastore.snagarchive
- Select Yes to the following prompt: Are sure you would like to change the extension of the file?
- Restore the Datastore in the Snagit Editor.
Snagit 2018 through 2021: Edit > Editor Preferences > Library > Backup/Restore Automatically Stored Files > Restore
Snagit 13: File > Editor Preferences > Library > Backup/Restore Automatically Stored Files > Restore
Snagit 12: File tab > Editor Options > Advanced > Backup/Restore Automatically Stored Files > Restore
- Browse to the Datastore.snagarchive file that you created from Step 4 and select Open. This will remove all captures from your existing Library and replace them.
If you do not have access to the option to Backup/Restore Automatically Stored Files copy the entire Datastore folder and move it to the new computer. The default location for the Datastore folder in Snagit 2021 and earlier is C:\Users\username\AppData\Local\TechSmith\Snagit\DataStore. Beginning with Snagit 2022 the Datastore folder is no longer used.
Learn how to convert your captures from previous versions of Snagit to view and edit in Snagit 2022 or to share across platforms here.