Problem
Error with account: Your sign in attempt has failed / Your sign up attempt has failed
Solution
This can occur if you have experienced too many failed login attempts or if you have mistyped your credentials. Please double check that both your email and password are typed correctly. You can also try logging in using a different browser or try again later.
If you are creating a new account and receive an error, please make sure your email address is valid and typed correctly and your password is at least 8 characters. Your password is case sensitive as well. We suggest combinations of letters (capitalized and lowercase) and numbers. Common passwords such as "password" or "qwerty" should not be used.
For additional help with your Screencast Account or if you are still experiencing issues, please submit a support ticket to Customer Solutions.
