Zero Byte File Exported

Problem

The exported video from Camtasia Mac shows as 0 KB in Finder.


Solution

This can occur if the video is exported with a custom audio data rate below 30 bits/sec or above 255 kbits/sec. To fix the problem, set the Data Rate for audio between 30 - 255 kbits/sec, or select the Automatic setting. Automatic is strongly recommended.