Camtasia (Windows): Canvas does not show media

Problem

It's possible that when you try to preview your timeline the canvas does not show your media and instead shows odd artifacting or will show what is on your desktop as if you can see through the canvas.

Solution

In Camtasia click on Edit > Preferences > Advanced tab. Under the section for Hardware Acceleration change the dropdown menu to software only mode and then click OK. Close and re open Camtasia 9 and see if that works.

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