Problem
Solution
This will appear if Audiate cannot connect to our transcription provider, or if a file is being imported from a netowork or cloud location. Please ensure that files are being importing from a local file location and that the URLs below are allowed through any firewalls, proxies, VPNs, etc.
Audio Translation & Transcription
- wss://api.deepgram.com/
- https://api.deepgram.com/
Additional Deepgram Documentation
- https://deepgram.com/
TechSmith Sites and Services
Support, software updates, login, license provisioning, etc.
- https://*.techsmith.com
Script Generation
- wss://*.tts.speech.microsoft.com
- https://*.tts.speech.microsoft.com
Avatar Generation
- http://tscavatarservicelive.blob.core.windows.net/
Product Analytics
- https://api2.amplitude.com/2/httpapi
Crash Reporting
- https://techsmith.sp.backtrace.io:*
- https://submit.backtrace.io
- https://events.backtrace.io