Unsupported Render Capabilities in Camtasia Online

Problem

Receiving an "unsupported render capabilities" error in Camtasia online

Solution

This can happen for a few reasons:

• Your browser's hardware acceleration has been disabled
  • Enable hardware acceleration in Chrome
• Your browser is out of date
  • Update Google Chrome
  • Update Apple Safari
• Your video card (GPU) drivers are out of date
  • Update nVidia drivers
  • Update AMD drivers
  • Update Intel drivers
• Virtual cameras like OBS or XSplit VCam can conflict
  • Exit your virtual camera utility