A new video capture results in one, or both of the errors below.
Please follow the steps below to correct the problem.
- Exit Capture Window and Snagit Editor. Confirm that they are not running in Task Manager.
- Download this zip file.
- Double-click the zip file to extract files.
- Double-click EnableWAVAudio.reg. Click OK when prompted.
If the problem continues, please follow the steps in this support article.