Camtasia (Windows): “The Temporary Directory Used by Camtasia is Invalid”


An error message appears when stopping a recording or when attempting to open Camtasia: "The temporary directory used by Camtasia is invalid."



This error occurs if the temporary folder in Camtasia does not exist or if your account does not have proper read/write access to the folder.

To review which folder is being used as the temporary folder:

  1. Open Camtasia.
  2. Select Edit > Preferences > Advanced > Temporary Storage Folder.
  3. Review the current folder under Temporary Storage Folder. To switch the folder, click Browse and select a folder that has appropriate permissions.

Ensure that the folder exists and your account has read/write access to that folder. Also, make sure the folder is in a local location, and is not in a roamed or network location. If you are unsure, make a new folder in C:\Program Files\TechSmith\Camtasia 2019 , change the Temporary Storage Folder to this new folder and try Camtasia again.