The Temporary Directory Used By Camtasia Is Invalid

Problem

An error message appears when stopping a recording or when attempting to open Camtasia: "The temporary directory used by Camtasia is invalid."

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Solution

This error occurs if the temporary folder in Camtasia does not exist or if your account does not have proper read/write access to the folder.

Ensure that the folder exists and your account has read/write access to that folder. Also, make sure the folder is in a local location, and is not in a roamed or network location. If you are unsure, make a new folder in C:\Program Files\TechSmith\Camtasia 2020, change the Temporary Storage Folder to this new folder and try Camtasia again.

To review which folder is being used as the temporary folder:

Option 1

  1. Open Camtasia.
  2. Select Edit > Preferences > Advanced > Temporary Storage Folder.
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  3. Review the current folder under Temporary Storage Folder. To switch the folder, click Browse and select a folder that has appropriate permissions.

Option 2

  1. Open Camtasia Recorder.
  2. Select Tools > Options > General.
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  3. Review the current folder under Temporary folder. To switch the folder, click Browse and select a folder that has the appropriate permissions.