Only Desktop Captured Using Snagit on Mac

Problem

After upgrading to OS X 10.15 Catalina Snagit only captures the desktop and does not capture any apps.

Solution

First, make sure the latest updates for your version of Snagit are installed. From the menu bar, select Snagit > Check for Updates to install updates. If the problem continues, try the steps below.

  1. Close Snagit.
  2. Open System Preferences > Security & Privacy > Privacy.
    security_and_privacy.png
  3. Click the Padlock icon in the lower left corner and enter your password.
    padlock.png
  4. Select Screen Recording and check Snagit from the list on the right to grant access.
    2019-10-08_11-24-36.png

     

  5. Try a new capture in Snagit.