Snagit Capture Causes CPU Usage to Increase on Mac

Problem

After capturing an image or video, the CPU usage on my computer for Snagit 2020 continues to increase.
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Solution

This is a known issue that we hope to fix in a future release. First, make sure the latest updates for your version of Snagit are installed. From the menu bar, select Snagit > Check for Updates to install updates. If the problem continues, try the steps below.

  • Open the Snagit Editor.
  • Look for the yellow Explore Snagit button in the top right corner and click this to dismiss it.
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  • Once the yellow Explore Snagit button message is no longer showing take another capture and verify the issue is resolved.