Problem
When installing Camtasia I am presented with an error that Camtasia requires a 64-bit Operating System.
Solution
ARM-based PCs such as the Surface Pro X or Windows PCs powered by the Snapdragon processor, cannot install 64-bit applications, and Camtasia is only offered as a 64-bit application. You can learn more about what versions of Windows are supported here.
You can learn more about Windows-ARM based PCs here.
There may be some cases where Camtasia or Snagit are able to be installed on systems powered by the Snapdragon processor. This is likely possible due to emulation; please note that at this time, we do not support Camtasia or Snagit on non-Intel or non-AMD systems.
If you are unsure if you are running a 64-bit or 32-bit OS, please follow the steps here to determine this:
Windows 8.1, Windows 10, and Windows 11
- Right Click on the Start button, then select Settings.
- Open About settings
- At the right, under Device specifications, see System type.
