-3 Error on Snagit Mac

Problem

When you go to launch Snagit on MacOS you receive a Error -3.

Solution

While Snagit is still closed, please do the following:

1. Open the Applications folder in Finder
2. Right click on Snagit and choose "Show Package Contents"
3. Navigate to Contents > MacOS
4. Open the SnagitSupport.app from there
5. Click on "Reset Cache"
6. Click Reset to confirm on the popup window
7. Restart Snagit and try again