Camera, Webcam and Virtual Camera Compatibility - Camtasia Windows

Camtasia may work with various webcams and cameras. This can be USB webcams, USB cameras, virtual cameras or even cameras connected to USB capture devices. 

	Camtasia 2020	Camtasia 2021	Camtasia 2022
Logitech Brio/4K Pro	Tested	Tested	Tested
Logitech C920	Tested	Tested	Tested
Logitech C922	Tested	Tested	Tested
Logitech C930	Tested	Tested	Tested
Internal Webcams	Tested	Tested	Tested
Reincubate Camo	Untested	Untested	Tested
OBS 28.0.3 or 27.2.4	Untested	Untested	Tested
Elgato Cam Link 4K (various cameras are compatible)	Untested	Untested	Tested
Elgato Facecam*	Untested	Untested	Tested
Basic USB-C HDMI Capture Card**	Untested	Untested	Tested
Mmhmm.app	Untested	Untested	Tested
ManyCam	Untested	Untested	Tested
xSplit	Untested	Untested	Tested
NVIDIA Broadcast	Untested	Untested	Untested

Not Recommended With Camtasia

• Logi Capture
  • Program will be retired by Logitech in the future.
• Canon EOS Webcam Utility
  • Not recommended due to limitations of hardware and software.
• Elgato EpocCam
  
  • Not recommended at this time.
• Elgato Facecam Pro
  • While we have tested this device, it currently only works at 1280x720 resolution. We will fix this in a future release.  
• * Elgato Facecam
  • Use Elgato's Camera Hub app to install the latest firmware if you are having issues.
• ** Basic USB-C HDMI Capture Card
  • These cards are used with cameras which output via HDMI. There are various brands and models available. They are much cheaper compared to other capture devices. The majority of them output at 1080P/30FPS max. 

Cable Recommendations

• HDMI
  • HDMI 2.0 or higher (18 Gbps or higher)
• USB to USB-C
  • Apple
  • Anker
  • Belkin
  • Microsoft
  • Samsung
  • Other well established brands

Webcam Shows as Unavailable in the Camtasia Recorder

This can occur when using a program called BitDefender. BitDefender has a webcam protection feature to not let other programs use the webcam. Here is where the setting can be turned off.

There are other programs out there which can block your webcam from being used so check to make sure no other program is blocking it.

Camera Does Not initialize in the Camtasia Recorder

This may be due to new privacy settings in Windows 10. For more information, see this article.

Change the Camera Record Method (Camtasia 2019 and Earlier)

1. Exit Camtasia and the Camtasia Recorder. Confirm that they are not running in Task Manager.
2. Press Windows+R on your keyboard to open the Run window.
3. Type the following and click OK: regedit
4. Browse to:
   
   • Camtasia 2019: HKEY_CURRENT_USER\SOFTWARE\TechSmith\Camtasia Studio\19.0\Camtasia Recorder\19.0
   • Camtasia 2018: HKEY_CURRENT_USER\SOFTWARE\TechSmith\Camtasia Studio\18.0\Camtasia Recorder\18.0
   • Camtasia 9: HKEY_CURRENT_USER\SOFTWARE\TechSmith\Camtasia Studio\9.0\Camtasia Recorder\9.0
5. Click the 19.0, 18.0, or 9.0 folder (depending on the version of Camtasia).
6. Right-click the RecorderConfig item on the right and select Modify.
7. Copy all of the information in the Value data field.
   

   If there does not appear to be anything in the Value data field, it is still there. Click in the Value data field, press Control + A to select everything in the field, then press Control + C to copy the contents to your clipboard.

8. Paste the contents into a blank text file (Notepad can be used for this).
9. Find <CameraRecordingSDKSource>1</CameraRecordingSDKSource> and change the value from 1 to 0. If the value is already set to 0, change it to a 1.
10. Copy all of the contents in the text file, and paste the information back into the Value data field in the Registry Editor.
11. Click OK
12. Close the Registry Editor, and open Camtasia.

We are working to provide greater camera compatibility in Camtasia and would love to hear from you. If you're working with any camera setup, including any of the above and are having trouble we'd love to collect more information so we can do further testing on our end or just assist you in general.  Please submit a support ticket with the following information:

• Windows or Mac
• Details around your setup and workflow
• What are you looking to accomplish with your camera, webcam or virtual camera?